Instructional and Student Services


The Instructional and Student Services Division provides technical assistance to the postsecondary education institutions in the areas of program development, staff development, and student support services; determines and maintains the standards of measurement for course and program approval and maintains the official System academic inventory; and provides liaison for the Department with external agencies for academic services, and student activities.

Recognizing the importance of integrity, dedication and teamwork, division team members provide leadership, guidance, and expertise in education and training, and are committed to delivering the highest quality customer service. They accomplish this mission by being:

  • Flexible, in support of education and training services
  • Accessible, to all our customers
  • Innovative, in the use of effective cutting edge technology
  • Responsive, to current and future needs of our customers


Russ Rothemer
Chief Academic and Student Affairs Officer

Trish Jones
Instructional Specialist

Sacha Smith
Administrative Assistant

Vicky Ohlson
Director of Academic Affairs

Virginia Frazer
Leadership in Child Care Scholarship Program Assistant

Nakia Robinson
Interim Associate Director of Transitional Education

Instructional and Student Services Documents

  ISS Policies and Procedures Manual 2011